Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

We typically take appointments Monday through Friday, from 8 am to 10 am and from 1:30 pm to 5 pm.

We require payment the day your pet has their appointment. We accept cash, check, all major credit cards, and Care Credit. We do not do any billing.

We highly recommend shopping from the convenience of our online store. You can purchase medications, food, toys, and treats from our website by clicking on the links at the top and bottom of this website. You can have them shipped directly to your home and even set up recurring purchases so you never have to worry about forgetting to get more pet food.

At the clinic, we keep a supply of Hill’s Science Diet and Royal Canin pet foods available for purchase. We also have a selection of leashes, collars, toys, and treats for sale as well. 

All pets need an annual exam to help you keep your pet healthy, living a long and active life. Remember that pets age faster than people, so each pet year is equivalent to 5-7 years in a human’s life. That’s why an annual exam is so important!

We tailor the vaccines we administer to suit the lifestyle and needs of your pet. Rabies vaccinations are required for all pets and are usually administered to pets when they are a puppy or kitten, with follow-up shots being given to adult pets once every three years. Other core vaccines, such as distemper combinations, are necessary every couple of years. Some vaccines, such as Lyme and Leptospirosis, are recommended annual vaccines. If you have questions, contact us and we will be happy to discuss an appropriate vaccine regimen for your pet with you.

Puppies and kittens need to have their first exam when they are between 6-8 weeks of age. At this visit they will have a complete physical exam, get their first vaccines, receive medication to treat parasites, and we will help you decide on the best flea and tick prevention for your pet.

When your pet is scheduled for a surgical procedure or dental cleanings, it is important that you drop them off between 8 am and 8:30 am .

When pets are scheduled for a procedure that requires general anesthesia, they need to be fasted to help us ensure they can be safely anesthetized. Please do not allow your pet to eat food after 9 pm the night before the procedure; drinking water up until their arrival at the clinic is fine. If your pet takes any medications, give them as you normally would.

Your pet will receive a complete physical exam the morning of surgery. They will also have lab work performed that checks for any signs of infection or internal organ problems that may require special care during the procedure.

After the procedure, we will call or message you to let you know how everything went. At that time, we will let you know the earliest your pet could go home based on how they are waking up. Typically, most pets are ready for pick up between 2 pm and 5 pm.

Yes! We advise all pet parents to consider pet insurance. Having pet insurance can be extremely helpful to you financially when it comes to providing the best care for your pet. Three of the more well-known pet insurance companies on the market are: Trupanion, Nationwide, and PetPlan.